Provide quality-engineering support for production and quality assurance systems. Aid in contract review, development and implementation of quality system requirements, monitoring and statistically analyzing variation, performing cause investigations and corrective actions, auditing and qualification activities for delegated inspection/testing functions.
Essential Functions/Major Responsibilities
Focus areas include development of the documented quality system, review and analysis of production and laboratory test data using statistical techniques, auditing, non-conforming material system oversight, review of qualification testing results for new programs and delegated inspection areas, and providing supplier quality assurance support.
Analyze test results and production data using statistical techniques to determine normal and abnormal data. Issue and administrate Trouble Reports as directed.
Perform root cause analysis and corrective action to prevent abnormal variation.
Calculate control limits, Cpks (process capabilities), equivalency analysis, etc.
Perform supplier audits and verification of supplier corrective action implementation.
Review qualification testing results for new programs. Analyze test results compared with historical test values. Investigate abnormal variation, identify special causes and implement corrective action.
Review and approve TCA purchase orders to confirm the correct engineering specification requirements.
Achieve and maintain Customer mandated delegated inspector status.
Issue Supplier Corrective Action Requests and calculate supplier performance rating.
Review supplier actions.
Generate, amend or revise documentation as necessary with little supervision.
Perform internal audits as required; perform audit flow-down analysis and generate audit reports.
Maintain a log of all Discrepancy Reports and Customer Complaints. Verify physical segregation of nonconforming materials. Verify corrective action implementation and perform follow-ups. Initiate, provide and implement solutions.
Review delegated inspection qualification test results and perform audits of delegated inspection area
This job description in no way implies that these are the only duties to be performed by the Associate. At all times, Associates may be required to follow any instruction and to perform any other duties within a higher/lower level job upon the request of the supervisor.
Job tasks are carried out with moderate functional guidance or direction with moderate latitude for decision-making. Job tasks are carried out in an environment that consists of recurring work situations with occasional variations from the norm. Job assignments usually involve a moderate to high degree of complexity or difficulty. Most job functions or responsibilities are defined; however, some tasks require the development of new ideas, methods or approaches. Errors in work or judgment can cause potential escapement of non-conforming product to customers, liability for company contract non-compliance and potential findings by third-party auditors leading to loss of certification and/or contract. Ability to evaluate conditions, recognize issues and determine best course of action. Position requires the ability to set priorities, follow schedules and manage own time. Ability to troubleshoot and problem solve at a highly skilled level. Ability to provide a high level of customer service to internal and external customers. Ability to influence across the organization and externally.
Specific Job Skills
Familiarity with quality standards required. Documented understanding of internal, customer, international and aerospace process and product requirements. Possess advanced knowledge auditing techniques and procedures. Familiarity with documenting non-conformance and root cause and corrective action processes. Familiarity with aerospace special processes related to non-metallic materials. Ability to utilize/operate a computer, peripheral equipment and appropriate software, such as Microsoft Office applications including advanced Excel, Word and PowerPoint. Strong verbal and written communication skills. Ability to work well under pressure. Ability to set priorities. Ability to self-motivate and take initiative. Ability to develop close working relationships with customers and internal and external auditors. Ability to develop close working relationships across all departments. Ability to operate production management system (Synchronous) to affect inventory, raw material, intermediate material and finished goods.
Job tasks are performed in an office/indoor environment with frequent visits to the production floor and test laboratory areas. Position requires the ability to occasionally work in excess of 40 hours per week. Ability to travel up to 10% of the time.
Requirements Mental and Physical Requirements
Position requires the ability to read, write, speak and understand English at a level necessary to successfully perform assigned responsibilities. Position occasionally requires the ability to make quick decisions related to quality and product issues. Ability to set priorities. Ability to utilize interpersonal and teamwork skills. Ability to perform advanced mathematical computations such as analysis, statistics, and significant data or number manipulation. Ability to give complete directions and to understand and apply work specifications in the completion of work tasks. The ability to hear, speak, use hands/fingers and the repetitive motions of hands/wrists are frequent. Ability to occasionally lift 10 pounds. Vision abilities require the adjustment and focus of sight.
Bachelor’s degree in science, engineering or other scientific field and three to five years’ quality assurance experience, or equivalent combination of education and experience, required. Experience in qualification activities, development and implementation of quality systems, statistical techniques, auditing supplier quality systems, root cause investigation and corrective action, required. Competency in interpreting engineering drawings with a solid background in metrology required. Customer mandated certification for delegated inspector. Personal computer experience in Microsoft applications such as Excel, Access, Word, and production management system (Synchronous) required. This position involves working with technologies and information which are subject to U.S. export control regulations. Under these regulations, Toray Composites must review certain candidate information including citizenship, basis of United States work authorization and country of origin. This information would be used for export control screening purposes only.